Last updated: March 18, 2026
Tenuriva is an online platform that provides documentation, workflow management, and record-keeping tools for residential landlords and tenants, across Canada. Tenuriva is operated as a software-as-a-service product.
Tenuriva is not a law firm and does not provide legal advice. Nothing on this platform or generated by this platform constitutes legal advice. You should always consult a licensed lawyer or paralegal for any legal questions relating to your tenancy.
You must be at least 18 years of age to use Tenuriva. By registering, you represent that you are of legal age and have the authority to enter into these Terms.
Tenuriva is currently provided free of charge. We reserve the right to introduce pricing or paid subscription tiers in the future. The intended future pricing model is a base monthly subscription of $20/month for landlord accounts, plus $5/month for each additional property managed.
Before any fees are activated for existing users, we will provide a minimum of 60 days' written notice via the email address associated with your account. Continued use of the platform after such notice will constitute acceptance of the updated pricing terms. You may cancel your account at any time before any charges come into effect.
For landlord accounts, we may request that you provide a payment method (credit or debit card) during or after account setup. The purpose of collecting this information is billing readiness only. No charges will be applied to your payment method at the time of collection or at any time while Tenuriva remains in its free launch phase.
By providing a payment method, you authorize Tenuriva to securely store a reference to that payment method via our third-party payment processor (Stripe) for the purpose of future billing, if and when subscription pricing is activated. You will receive at least 60 days' prior notice before any charges are made.
You are responsible for keeping your payment method current and valid. You may update or remove your payment method at any time through your account settings.
Payment method information is collected and stored securely by Stripe, Inc., our third-party payment processor. Tenuriva does not store raw card numbers, CVV codes, or full payment credentials on our servers. By providing your payment method, you also agree to Stripe's terms of service, available at stripe.com/terms.
Tenuriva stores only non-sensitive identifiers (such as a Stripe customer ID and payment method reference) and display-safe metadata (such as card brand and last four digits) in accordance with industry security standards.
When subscription billing is activated in the future:
Users register as either a Landlord or a Tenant. Each role has access to different features and views. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
Tenuriva does not verify user identities, property ownership, or tenancy relationships. You are responsible for ensuring all information you provide is accurate.
Tenuriva provides tools including but not limited to: lease document storage, notice generation, payment tracking, maintenance request management, and dispute report generation. These features are for documentation and organizational purposes only.
Tenuriva does not provide legal advice, legal representation, or legal services of any kind. All content on this platform is for general informational and organizational purposes only. Provincial residential tenancy legislation governs landlord-tenant relationships; Tenuriva does not guarantee compliance with any such laws. You should obtain independent legal advice before taking any legal action in relation to your tenancy.
To the maximum extent permitted by applicable law, Tenuriva and its operators, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
Tenuriva's total liability to you for any claims shall not exceed CAD $100 or the amount paid by you in the 12 months preceding the claim, whichever is greater.
You agree not to use Tenuriva to:
Your use of Tenuriva is also governed by our Privacy Policy, which is incorporated by reference into these Terms.
You may delete your account at any time. Tenuriva reserves the right to suspend or terminate your account for violation of these Terms, abuse of the platform, or for any other reason at our discretion with reasonable notice where practicable.
We may update these Terms from time to time. We will notify registered users of material changes via email at least 30 days before changes take effect. Continued use of the platform constitutes acceptance.
These Terms are governed by and construed in accordance with the federal laws of Canada and applicable provincial law. Any disputes shall be subject to the jurisdiction of the applicable Canadian courts.
For questions about these Terms, contact us at: legal@tenuriva.ca